How to Add an Additional User to Your BiteBot or SmileGen Account

Created by Tech Team, Modified on Thu, 20 Nov, 2025 at 11:20 AM by Tech Team


➤ Step 1: Open Your BiteBot Account

Log in to your BiteBot account and make sure you’re inside the correct sub-account.


➤ Step 2: Go to Settings

  1. Look at the bottom-left corner of your screen.

  2. Click on Settings.


➤ Step 3: Navigate to “My Team”

Inside Settings, look at the left-hand menu for:

  • My Team
    or

  • My Staff (depending on your account layout)

Click on it to open your team management area.


➤ Step 4: Add a New User

  1. Click the Add User button.

  2. Enter the new user’s:

    • First Name

    • Last Name

    • Email Address

  3. Click Next

  4. Click Next again

  5. Click Save

That’s it!


➤ Step 5: User Activation

Once saved, the new user will automatically receive an activation email where they can:

  • Create their password

  • Log in for the first time

  • Access the account with the permissions you set


You’re all set!

You can repeat this process to add as many users as your plan allows. If the user does not receive the activation email, make sure they check:

  • Spam folder

  • Promotions folder (Gmail)

  • Or resend the invitation from My Team

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article