How do I customize the messages in my follow-up sequence?

Steps:

1. Go to “Automations > Workflows.”

2. Click on your follow-up workflow (e.g., New Lead Nurture).

3. Scroll through the steps and click on any SMS or email message.

4. Edit the message content.

5. Save and publish changes.

Tip: You can insert dynamic fields like {{contact.first_name}} to personalize messages.